What Is Digital Transformation?
Digital transformation is the use of new digital technologies to transform business processes, culture, and customer experiences to solve problems and meet needs. This often includes transforming processes that were manual to digital processes. Some key digital transformation examples include cloud computing, artificial intelligence (AI), and machine learning.
The Importance of Digital Transformation
Forbes estimates that by 2025, AI-driven enterprises will be up to 10 times more efficient and hold twice the market share of those that don’t adopt the technology. Therefore, adapting digital transformation and accelerating AI adoption isn’t just about innovation. It’s about survival.
There are various benefits of digital transformation, including improving the customer experience, providing data-driven insights, helping employees be more effective, and streamlining processes.
Improves the Customer Experience
One key focus of digital transformation is the use of new technology to transform, improve, and enhance the customer experience. It’s important to consider the customer journey to ensure you’re offering a valuable solution. You should also be continually improving the customer experience and thinking about how the experience could be better for the end user. Digital technology can help you connect with customers and ensure you have the speed, agility, and security you need to succeed.
Provides Data-Driven Insights
Thanks to the Internet of Things, organizations have access to more data than ever before. With the right technology, this data can be converted into valuable business insights, which can be used to help organizations make better, quicker, and more informed decisions.
Helps Employees Be More Effective
Organizations are constantly looking for ways to improve productivity and and help employees be more effective. Digital transformation can help meet these goals by offering automation that allows employees to focus on strategic business initiatives and learning new skills. New technology also allows employees to work wherever, whenever.
How RTI Can Help
Digital transformation is essential for organizations that want to thrive and stay ahead of the competition. RTI can help ensure you have the latest technology and tools to help you meet your goals. Does your organization want to reap the benefits of digital transformation? If you answered yes, give the experts at RTI a call today!
Date Posted: 7/30/20
Date Last Updated: 7/30/20
By: RTI Marketing Team