We Specialize in IT Solutions

We are Riverside Technologies, Inc. (RTI), a next-generation IT service provider that specializes in a variety of solutions. From educational institutions to businesses, we have the expertise to support a variety of industries. Learn more about how our IT solutions can meet your unique needs!

Managed Services

Whether you’re needing a little IT support or complete outsourcing, our managed services help fill the gaps as a trusted extension of your IT department. By allowing us to maintain and monitor your IT environment, you have more time to focus on what really matters—your business. Our IT solutions are proactive and preventative, meaning that we identify and solve potential issues before they become a problem and cause significant downtime. If you have a situation that requires assistance, our Help Desk or onsite support respond quickly to address the problem. Our goal is to provide peace of mind like you’ve never experienced before.

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Managed Print

Through our managed print services, we help optimize and manage your printing devices. With cybercrime on the rise, we will ease your worries by enhancing the security of your devices and documents. Our proactive, preventative solutions and day-to-day management will help increase device uptime and prevent potential issues. By analyzing your printing needs and monitoring your devices, our IT experts help streamline your processes and workflow, which will reduce costs and free up your resources.

Deployment

One of the most time-consuming aspects of a new device includes unboxing and installation—especially if you are purchasing devices for all of your students or employees. This can cause a large burden and many headaches for staff. RTI’s deployment and installation services ensure a smooth transition that leaves nothing to chance. Our fully staffed warehouse ensures order accuracy and offers out-of-the-box ready deployment. Our project management team can unpack and set up units, transfer data, and check equipment condition. RTI’s Green Delivery option is cost-effectively sustainable, helps streamline the deployment process, and eliminates waste by up to 80%. Don’t worry about disposing of the packaging; we will do it for you!

Customization

Inform, instruct, promote… the options are endless with our customization solutions. We can place your logo on almost any product—bags, sleeves, cases, banners, decals, and more! We perform all of our customization in-house, which saves you time and money. Want to increase brand visibility by embroidering some backpacks? No problem. Want to uniquely identify your organization’s laptops with a laser-engraved logo? We can do that and so much more!

Break/Fix

Perhaps you already have an in-house IT department or your network infrastructure requires little maintenance. We also provide break/fix solutions on-demand and tailored to your specific needs. Our trained technicians are skilled in hard drive installation, hardware troubleshooting and repair, image reloads, and wireless solutions. We will get your equipment back up and running as quickly as possible.

Integration

RTI can help put your mind at ease by taking care of the little things that make a huge difference. With our imaging solutions, we can load hard drives to your exact specifications, test and validate units, install hardware, and encrypt hard drives. Our asset tagging solutions give you detailed device reports and reduce the loss of your units. Lastly, our custom BIOS and BIOS stamping solution ensures that all critical components of your device work to your specific requirements. We can help make the transition to new equipment as seamless and painless as possible.

Want to learn more about our comprehensive IT solutions? Find more details here.

Date Posted: 1/31/18
Date Last Updated: 6/3/19

By: RTI Marketing Team

Riverside Technologies, Inc. (RTI) specializes in managed services, IT hardware, warehouse services, and technology deployment.

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Common Acronyms - Riverside Technologies, Inc. (RTI) · June 14, 2019 at 8:37 am

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