What is a Managed Service Provider?

A managed service provider (MSP) is a technology company that manages IT services for other companies. This often includes managing and monitoring an organization’s IT infrastructure and end-user systems. Many organizations are turning to managed services for the many benefits that it provides.

1. Focus on Your Business

By allowing a managed service provider to maintain and monitor your technology, you have more time to focus on your business goals and initiatives.

managed services

2. Predictable Costs

Planning a budget for technology costs can be difficult because unexpected costs can quickly add up. Managed services offers you predictable monthly costs that you can count on.

3. Peace of Mind

With managed services, you have the peace of mind that your IT environment is secure. Companies like Riverside Technologies, Inc. (RTI) are proactive and preventative. They monitor your network 24x7x365, so they know immediately if a potential problem arises. Plus, you don’t have to worry about them calling in sick!

4. Reduced Costs

Hiring, training, and maintaining an IT staff can be expensive and time-consuming. Managed services gives you access to an experienced IT staff with a variety of certifications without the cost of full-time employees.

5. Reduced Risk

Security breaches can cause a lot of damage to organizations, plus technology and government regulations change at a rapid pace. With industry knowledge about compliance and security, managed service providers can help by managing a lot of this risk for you.

6. Decreased Device Downtime

Many managed service providers are proactive, so they identify and solve potential issues before they cause significant downtime.

7. Increased Security

With cybercrime on the rise, security is crucial. Managed service providers ensure your sensitive information is secure and that you’re complying with standards. Armed with the latest information on firewalls and security standards, managed service providers help increase your security and ensure that your network is as secure as possible.

8. Increased Productivity

Using a managed service provider frees up your staff to work on other strategic projects that will further your core objectives.

9. Access to Advanced Technology

Technology changes at a quick pace, and it can be difficult to keep up with the latest technology advancements. A managed service provider will ensure that your systems are up to date and secure. They also have the resources and knowledge to implement new technology right away.

10. An Extension of Your Business

Managed service providers are an extension of your business. The right provider will ease your day-to-day management while equipping your business for future growth. They understand your business, help you reach your goals, and are always looking for opportunities that will benefit your business.

As your trusted partner and advisor, RTI is a managed service provider who becomes part of your problem-solving team. We are always right alongside you, answering your questions and going above and beyond to find creative solutions for every IT need.

Date Posted: 2/5/28
Date Last Updated: 6/3/19

By: RTI Marketing Team

Riverside Technologies, Inc. (RTI) specializes in managed services, IT hardware, warehouse services, and technology deployment.

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2 Comments

Derek Dewitt · January 31, 2019 at 12:20 pm

I like your point about how IT services can reduce security risks. I have had my computer freeze up at work due to viruses before. Having someone that can prevent that would no doubt save a company time and money.

Common Acronyms - Riverside Technologies, Inc. (RTI) · June 14, 2019 at 8:38 am

[…] 10 Benefits of a Managed Service Provider […]

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